Good service. A storm was fast approaching and he even managed to scale his ladder (as lightning flashed all around) to get to the AC unit and complete the repair before the heavens opened. When back inside to finish the paperwork, as the rain began to pelt the house, he never once complained about having to trudge through it to get to his truck to leave. Wow.
He presented my options quite well and steered me to making the decision most suitable for my needs. Your installers were friendly and very efficient.
Took me 4 hours to get a hold of a person that could call the technician on call for the weekend. I had left 2 messages, but no calls back. I finally got a live person that said she did not see any voicemail messages. I left 2. Once she called Floyd, he was here within 30min. and I was back up and running in 1 hour.
Unique is professional and arrived within the stated time frame.
On time - service with a smile. Second time Uniqiue has been our service tech for the annual inspection - extremely courteous both times.
I have always used Dyess since building our home in 2005 when the company was run under different name. Your employees have always been extremely professional and friendly! Would never think of changing!
Harry was great. He found a problem that wasn't caught originally, because of an original installers mistake. He could have gone along with the original fix, but after solving the problem, installed the correct part (less expensive) to fix the unit. Very honest and trustworthy company. I use them for both residential and commercial. Thanks Dyess.
Unique was thorough and professional. He found a blockage I had no idea I had, but he flushed it out 🙂
Mr. Floyd Coker he checked my AC unit found what the problem was explain what I needed to have done he's very efficient and knowledgeable great service thank you. Mr. Crocker also gave suggestions on how to keep my unit continually running all summer long.
Floyd is a "pro". Customer first. Experienced HVAC rep.
Start up new TRANE comfort system.
Start Up new Carrier Comfort system